Complaints Policy
Raise concerns promptly and include enough detail for the operating team to identify the job or website issue.
How to complain
Email ruffremovalco@gmail.com or call (425) 522-3063. Include your name, preferred reply method, job address if relevant, service date, a clear description, and the outcome you are requesting.
Review
Ruff Removal Co will identify the relevant job or website issue, review available records, and ask for missing facts when necessary. Response time depends on the issue and the information supplied.
Urgent concerns
Raise immediate safety concerns by phone. Preserve photos, messages, estimates, receipts, and other relevant records.